We endeavour to ensure the reliable and timely supply of quality products at our best possible prices and, in the event anything does go wrong, to rectify the matter to your satisfaction.
We ask you to provide us with your order requirements in full, including delivery and payment (or arrange within any terms agreed) and to notify and respond to us promptly if any issue arises.
All items are offered in good faith as being in good condition (level, colour, clarity with sound caps and good labels) having regard to their age, in original casing, unless stated otherwise. However it must be recognised with relevance particularly to the older vintages that this is a living product subject to individual variation not identifiable by external inspection. In the event any item is found not to be in good condition we may at our sole discretion offer part or full refund or like replacement.
Nickolls & Perks never disclose details of our mailing list or customer base to any other organisation. All the information collected, is regarded as private and confidential, used only in the persuit of the best possible service we can offer you as a valued customer.
Our on-line ordering service is fully encrypted, facilitating safe and secure credit and debit card transactions.